Tinch HEC Technologies Ltd. (hereinafter, “Tinchapp”, “we”, or “us”) cares about privacy and wants you to be familiar with how we collect, use, process and disclose your information. This Privacy Policy covers your access or use of our websites and applications (“Platform”), when communicating with us or other Tinchapp users on any device (collectively “Services”), or when you otherwise provide us with information.

What information will Tinchapp collect about me?

When you sign up to participate in or receive a service from Tinchapp, we may ask for personal information about you. This can consist of information such as your full name, email address, mobile phone number, whatsapp number, date of birth, the photocopy of the driving license along with National ID photocopy. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable Tinchapp and its service providers to provide you with the services you select.

Tinchapp also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

How will Tinchapp protect my personal information?

We are committed to protecting your personal information. We use appropriate technical and organizational measures including encryption to protect your personal information and review those regularly. We protect your personal information using physical and IT security controls, including access controls that restrict and manage the way in which your personal information is processed and managed.

Changes to this privacy policy

We may change this Privacy Policy. Please take a look at the “Last revised” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy. If you don’t agree to these changes, you can contact us to close your account and you will only be bound by the prior version of the Privacy Policy.

Your controls and choices:

Our aim is to give you control over the personal information we collect about you, to ensure its accurate and reflects your preferences. You have the right to access, update and amend personal information that we hold about you. If you would like to change the way that we contact you please see the information above.

In certain circumstances, you can also object to our use of personal information for certain purposes, ask us to limit or restrict our use of your personal information or ask us to correct, remove or delete personal information about you.

Will Tinchapp share my personal information with anyone else?

We will never sell your personal information to anyone and only share it as outlined in this privacy policy. We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within the Tinchapp Platforms. However, sometimes Tinchapp uses third parties to process your information. Tinchapp will require these third parties to comply strictly with its instructions and Tinchapp will require that they do not use your personal information for their own business purposes.

How long will Tinchapp keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with Tinchapp.

Where you contribute to Tinchapp web site Tinchapp will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

How does Tinchapp store and handle my personal information?

We and those third parties that we share your personal information with, host, store and otherwise handle that information within the European Economic Area. The server is located in The UK.

Changes to The Tinchapp Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to Tinchapp. The date of the most recent revisions will appear on this page.

Cookies Policy – Information Tinchapp collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of Tinchapp web site features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

During the course of any visit to Tinchapp web site the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does Tinchapp use cookies?

Information supplied by cookies can help us to analyze the profile of our visitors and help us to provide you with better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

Tinchapp also uses a number of independent measurement and research companies. They gather information regarding the visitors to Tinchapp platforms.

Credit/Debit card details

a) ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties except Telr.com which is PCI certified organization.
b) Tinchapp will not pass any debit/credit card details to third parties
c) Tinchapp takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Tincahpp cannot guarantee the security of any information that is disclosed online
d) The Tinchapp is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.